Thank you for shopping at Darkkoncoctions! We want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.
1. Return Period
You have 30 days from the date of delivery to return any unused and unopened products for a full refund.
2. Return Process
To initiate a return, please contact our customer service team at support@darkkoncoctions.com with your order number and reason for the return. We will provide you with instructions on how to return your item.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.
4. Non-Returnable Items
Certain items are non-returnable, including opened or used products, gift cards, and downloadable software products.
5. Shipping Costs
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.
If you have any questions regarding our Refund and Return Policy, please reach out to our customer service team.
