Refund and Return Policy

Thank you for shopping at Darkkoncoctions! We want you to be completely satisfied with your purchase. If you are not satisfied, please review our Refund and Return Policy below.

 

  1. Return Period
    You have 30 days from the date of delivery to return any unused and unopened products for a full refund.

 

  1. Return Process
    To initiate a return, please contact our customer service team at support@darkkoncoctions.comwith your order number and reason for the return. We will provide you with instructions on how to return your item.

 

  1. Refunds
    Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days.

 

  1. Non-Returnable Items
    Certain items are non-returnable, including opened or used products, gift cards, and downloadable software products.

 

  1. Shipping Costs
    Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

  1. Exchanges
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

 

If you have any questions regarding our Refund and Return Policy, please reach out to our customer service team.

 

Shipping Policy

Welcome to Darkkoncoctions Shipping Policy! We aim to provide you with the best shipping experience possible.

 

  1. Shipping Methods
    We offer various shipping options, including standard and expedited shipping. The available options will be presented at checkout based on your location.

 

  1. Processing Time
    Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has shipped.

 

  1. Shipping Rates
    Shipping rates are calculated at checkout based on the weight of your order and your shipping location. You will see the total shipping cost before completing your purchase.

 

  1. Delivery Times
    Delivery times vary based on the shipping method selected and your location. Please refer to the estimated delivery times provided at checkout.

 

  1. International Shipping
    We currently offer international shipping to select countries. Additional customs fees may apply, and you are responsible for any duties or taxes incurred upon delivery.

 

  1. Order Tracking
    Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.

 

If you have any questions about our shipping policy, please contact our customer service team.